Privacy Policy

Effective Date: May 5, 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Viva Containers LLC ("we," "our," or "us") through our website www.vivacontainers.com ("Site").

Personal Information We Collect

When you use our Site, we collect information such as your name, email address, phone number, billing/shipping address, and payment information. We also collect device information (IP address, browser type, time zone, etc.), and information about your activity on the Site (pages viewed, links clicked, referring sites).

How We Collect Information

We collect personal information when you:
- Register or fill out a form
- Place an order
- Contact us by phone, email, or live chat
- Interact with our Site or ads
- Enter a contest or survey

How We Use Your Information

We use your information to:
- Process and fulfill orders
- Communicate with you
- Screen orders for potential risk or fraud
- Provide support and customer service
- Improve our website and marketing efforts
- Send marketing emails or offers, if opted in

Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers who help us operate our website and business (e.g., payment processors, shipping companies). These partners are required to keep your information secure and confidential.
We may also disclose information if required by law, legal process, or to protect our rights or others.

Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to collect usage data and enhance your browsing experience. You can control cookie settings through your browser. Some features may not function properly if cookies are disabled.

Do Not Track Signals

We respect Do Not Track (DNT) signals and do not track user activity when DNT is enabled in your browser.

Data Security

We use administrative, technical, and physical safeguards to protect your data. Sensitive information (such as credit card numbers) is encrypted using SSL. Only authorized personnel can access your data.

Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

You may request access to your personal information, request corrections, or ask for deletion. To exercise these rights, contact us at info@vivacontainers.com.

California Residents – Your Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about how your data is used, to opt-out of data sharing, and to request deletion of your personal data.

Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Viva Containers LLC
200 Continental Drive, Suite 401
Newark, DE 19713
info@vivacontainers.com
(302) 321-5441